Guides
Lessons from 20,000+ installations
How to sell, coordinate, and scale installations of EV chargers, home batteries, and heat pumps. Written by the team behind Done, and useful even if you never become a customer.
What is installation management software?
How it differs from field service management, lead marketplaces, and installer ERPs, what a complete system covers, and the volume at which you need one.
Read the guideScaling EV charger installations from pilot to thousands
For retailers and OEMs: sell installation at checkout at a fixed price, cut failed visits with photo pre-checks, and build installer capacity that grows with volume.
Read the guideIn-house vs outsourced installations: the real economics
Own crews, subcontractors, or a managed network? What each model costs, where each one breaks, and the hybrid most growing operations end up with.
Read the guideInstallation customer experience: the last mile is your brand
The review your customer writes is about the person who showed up. How to design the journey from checkout to review, and where it usually breaks.
Read the guideThe heat pump installation playbook
Heat pump installations are won or lost in the assessment. Virtual site surveys, scope control, multi-trade scheduling, and seasonal capacity.
Read the guideFöranmälan: Swedish grid notifications for EV chargers
What pre-notification is, what the ELNÄT 2025 K terms changed in January 2026, why Sweden's 150+ grid operators apply it differently, and how to handle it at scale.
Read the guideMore resources
Talk to people who run installations every day
Tell us what you install, at what volume, and where it hurts. We will share what has worked for others.
Contact sales