Can report forms be customized for our products?

Yes. Pre-check forms and report templates are set up per retailer, product and job type, including fields, required photos and validation rules. It is all configured in Backoffice, with no engineering work.

What does the AI check in the photos?

On photos of the electrical cabinet, it identifies the meter make and model, reads fuse capacity and checks for space for more breakers, the usual causes of surprise costs. Findings go on the job for the installer and your team. The AI flags; people decide.

Does this cover Swedish regulations?

Report templates follow Swedish electrical safety documentation requirements, and Done checks grid pre-notification (föranmälan) against a database of 150+ grid operators. Templates are configurable, so requirements in other markets can be added.

How do annual inspections of large sites work?

An installer documents many units, such as every charge point in a garage, in one visit. Each unit gets its own record, and the visit keeps one consolidated trail.

What happens when a report is submitted?

Done validates it, generates the PDF protocol, creates the billing record and fires a webhook with full order context. The customer receives their documentation automatically.

Compliance & Reporting

Every installation documented as the work happens

Energy installations are regulated work. Warranty claims, electrical safety rules and grid requirements all assume someone wrote things down properly. In Done, documentation is part of the workflow, so it is complete when the job is, instead of a binder someone puts together afterwards.

Contact sales See the AI pre-check

Before anyone drives anywhere

A site survey without the site visit

Before an installer is matched, the customer completes a photo pre-check in the app: the installation spot, the fuse box, the electricity meter. Done's AI reads the photos, identifies the meter make and model, checks fuse capacity and space for more breakers, and flags likely extra costs while there is still time to deal with them.

Pre-check forms set up per retailer, product and job type
AI findings attached to the job
Likely extra work flagged before scheduling, not on installation day
Installers arrive having already seen the site

Customer photo pre-check in the Done Customer App

What gets documented on every job

From the first photo to the final protocol, everything is structured, attached to the job and there when someone asks for it.

Structured report forms

Installation reports are forms with defined fields, set up per retailer, product and job type. No free text that someone has to interpret.

Several units, one visit

Annual inspections and sites with many charge points are reported per unit in a single visit, without duplicate paperwork.

Required photos

Mandatory photo steps capture the work as built. The evidence sits on the job, not in someone's camera roll.

PDF protocols

Each submitted report becomes a PDF protocol the customer keeps for their warranty records.

Electrical safety documentation

Report templates can be configured to each market's requirements. In Sweden, they follow the electrical safety documentation requirements for energy installations.

Grid pre-notification

In Sweden, Done reads the grid operator from the customer's electricity bill and checks its föranmälan requirements against a database of 150+ grid operators.

When the work is done

Submitting the report closes the job

When the installer submits the report, Done validates it, generates the PDF, creates the billing record and notifies your systems by webhook. The customer gets their documentation, finance gets a correct basis for the invoice, and nobody chases anyone for paperwork.