Compare
How Done compares
Teams that evaluate Done usually weigh it against workflow software, an installer marketplace, an enterprise field-service suite, or their own spreadsheet. Here is how each option works, and when it is the better buy.
Four ways to run installations
Most installation operations we meet run on one of these.
Installation workflow software
Example: Jumptech. Software for surveys, scheduling, a field app, and documentation. Strong when you have installers and a team to run them. Finding installers, managing them, and answering to the customer stay with you.
Platforms with an installer marketplace
Example: Installer. Workflow software plus a marketplace of installer companies you can assign jobs to. It solves supply. Your team still runs the operation on the platform.
Enterprise field-service management
Example: Salesforce Field Service. Highly configurable software for large organizations with their own field crews, tightly tied to CRM and ERP. Installations become a configuration project, and you bring the workforce.
Manual coordination
The most common setup: a spreadsheet of trusted contractors, dispatch by phone and email, invoices checked one by one. It works at low volume. It breaks when hundreds of jobs run at once, quality drifts between regions, or a new region means finding installers from scratch.
Where Done fits
Done puts the platform, the installers, and the operation in one system, and lets you decide how much of the work you hand over.
- Backoffice, customer app, and installer app on one platform
- 500+ vetted installers, alongside your own crews
- Installation Services: Done recruits and manages the installers and talks to your customers
- Full Service: Done also delivers the material and invoices your customer as merchant of record
- Quotes, invoicing, and installer self-billing, plus reverse VAT and the green-tech deduction in Sweden
- AI photo pre-checks, chat triage, and structured installation reports
The landscape at a glance
A summary. Each detailed comparison below goes row by row.
Installation workflow from order to finished job
Salesforce Field Service gets there through configuration.
DoneJumptechInstallerSalesforce FSInstallers supplied by the vendor
Done: 500+ vetted installers. Installer: a marketplace of installer companies. Jumptech and Salesforce are software: you bring the workforce.
DoneJumptechInstallerSalesforce FSVendor runs the operation for you
With Installation Services, Done recruits and manages the installers and handles customer communication.
DoneJumptechInstallerSalesforce FSMaterial, installation, and invoicing from one partner
With Full Service, Done is merchant of record and liable for support and warranty claims.
DoneJumptechInstallerSalesforce FSAvailable in many countries
Done Platform works in any country, and Done is focused on Europe. Installation Services and Full Service run on Done's installer network in the markets Done operates in.
DoneJumptechInstallerSalesforce FSOne system for every kind of field work
Salesforce Field Service is built for this. The other three specialize in installations.
DoneJumptechInstallerSalesforce FS
| Capability | Done | Jumptech | Installer | Salesforce FS |
|---|---|---|---|---|
Installation workflow from order to finished job Salesforce Field Service gets there through configuration. | ||||
Installers supplied by the vendor Done: 500+ vetted installers. Installer: a marketplace of installer companies. Jumptech and Salesforce are software: you bring the workforce. | ||||
Vendor runs the operation for you With Installation Services, Done recruits and manages the installers and handles customer communication. | ||||
Material, installation, and invoicing from one partner With Full Service, Done is merchant of record and liable for support and warranty claims. | ||||
Available in many countries Done Platform works in any country, and Done is focused on Europe. Installation Services and Full Service run on Done's installer network in the markets Done operates in. | ||||
One system for every kind of field work Salesforce Field Service is built for this. The other three specialize in installations. |
Based on each vendor's public information as of October 2026. Products change, so check current details with each vendor.
Read the detailed comparisons
Each page has a capability table, the differences that matter in practice, and when the alternative is the better choice.
Done vs Jumptech
Installation workflow software vs a platform that can also supply and run the installers.
Choose Jumptech if
You have your own installers and the team to run them, and want workflow software used by large UK energy suppliers.
Choose Done if
You also need installers or someone to run the operation. In Sweden, Done also handles föranmälan and the green-tech deduction.
Done vs Installer
Two installation platforms with installer supply. The difference is who runs the operation.
Choose Installer if
You want a marketplace of installer companies across many product categories, and your team will manage those relationships.
Choose Done if
You want Done to manage the installers and customer communication, or take the whole job as merchant of record.
Done vs Salesforce Field Service
A platform built for installations vs enterprise field-service software you configure.
Choose Salesforce if
You are standardizing all field operations on Salesforce, across many job types, with admins or a partner to configure and run it.
Choose Done if
You want installation workflows, installers, and invoicing working from day one, without a configuration project.
Done vs manual coordination
A spreadsheet and a phone work, until volume arrives.
Stay manual if
You run a handful of local installations a month with installers you know personally.
Choose Done if
One coordinator, one inbox, and one spreadsheet can no longer carry the volume, and quality, follow-up, and invoicing start to slip.
Three ways to work with Done
See Done on your own workflow
Tell us how you run installations today, and we will walk you through what changes on Done.
Contact sales