For retailers & e‑commerce

Sell installation with every product

Customers add installation at checkout and book it in the app. Jobs go to your own subcontractors, Done's network, or both, and you follow every order in Backoffice.

Contact sales
Done for retailers

Trusted by

Laddboxbolaget
Elbilsvaruhuset
KG Knutsson
Tesla Energy
Laddstoppet
MidSum
Chargehome

From checkout to completed installation

Your team, your customers, and your installers work from the same order.

Order Management

See every installation you've sold, with status, chats, quotes, and financials on one screen.

Case Management

Customer questions land in Done Inbox as tickets tied to the order, so your support team has the full picture.

Matching & Scheduling

Send jobs to your own subcontractors or Done's network, or let Done match them by location and availability.

Customer App

Customers book a time, follow the job, and approve quotes in the app instead of calling your support.

Installer App

Installers get manuals and login credentials for the exact product you sold, attached to the job.

Quotes & Invoices

You set the prices for extra work, and every installer quotes from the same list, wherever your customer lives.

Pre-checks and installation reports

Customers photograph their fuse box and meter before the visit, and AI flags likely extra costs. After the job, you get a structured report with photos.

SLAs and automatic follow-up

Set deadlines for replies and bookings. Stalled bookings get automatic reminders, and delays are escalated to your team before your customer has to ask.

Three ways to work with Done

Three offers for different kinds of companies, all on the same platform. See the full comparison

Done Platform

For companies with their own installers: run every installation in one system, with Done's network when you need more.

  • Backoffice, customer app, and installer app
  • Bring your own installers
  • Access to Done's 500+ vetted installers
Book a meeting

Installation Services

For companies that sell installation without an installation team: Done recruits and manages the installers and handles customer contact.

  • Backoffice, customer app, and installer app
  • Bring your own installers
  • Access to Done's 500+ vetted installers
  • Done recruits and manages the installers
  • One partner accountable for every installation
  • Done handles customer communication
Book a meeting

Full Service

For brands that want to sell installed products: Done handles material, installation, and invoicing your customer.

  • Backoffice, customer app, and installer app
  • Bring your own installers
  • Access to Done's 500+ vetted installers
  • Done recruits and manages the installers
  • One partner accountable for every installation
  • Done handles customer communication
  • Done orders and delivers the material
  • Done invoices the end customer
  • Done is the merchant of record and handles support and warranty claims
Book a meeting
Support that knows installations

Support that knows installations

Your questions go to a team that has handled thousands of installations and knows the platform in detail. You reach them in the chat.

What our customers say

“Done has become essential to how we manage and deliver EV charger and battery installations. Their platform makes it easy to coordinate our own partner installers while seamlessly using Done's vetted network when needed. It's reduced our admin work significantly and helped us deliver a smoother, more professional customer experience.”
Filip Sernhede

Filip Sernhede

CEO, Elbilsvaruhuset.se

Add installation to your checkout

Tell us what you sell and where your customers are, and we'll show you how an order goes from checkout to finished installation.

Contact sales