Compare
Done vs Jumptech: the difference is who brings the installers
Jumptech is UK workflow software for EV charger, solar, battery, and heat pump installations, used by energy suppliers such as British Gas and EDF. You bring the installers. Done runs the same kind of workflow, and can also supply the installers or run the whole operation for you.
The short version
The choice comes down to whether you have your own installers, and how much of the operation you want to run yourself.
Jumptech is a good choice when
- You have installers and a team to run them, and need software to coordinate the work
- Most of your installations are in the UK, Jumptech's home market
- You want digital home surveys, branded quotes, and a field app in one workflow
Done is the better fit when
- You need installers as well as software
- You want to hand over the operation: Done manages the installers and talks to your customers
- Your installations are in Sweden, where föranmälan, reverse VAT, and the green-tech deduction are part of daily work
- You want customer invoices and installer payouts generated from the same job
- Your customers should get an app with chat, video calls, and quote approval
Capability by capability
Installation workflow: surveys, scheduling, field app, documentation
Core ground for both.
DoneJumptechEV chargers, solar, home batteries, and heat pumps
Both cover all four.
DoneJumptechRun your own installers on the platform
On Done, this is the Done Platform tier.
DoneJumptechInstallers supplied by the vendor
Jumptech is software. Done adds a network of 500+ vetted installers.
DoneJumptechVendor runs the operation for you
With Installation Services, Done recruits and manages the installers and handles customer communication.
DoneJumptechMaterial, installation, and invoicing from one partner
With Full Service, Done is merchant of record and liable for support and warranty claims.
DoneJumptechCustomer app on iOS, Android, and web
Jumptech offers digital surveys, branded quotes, and automated updates. Done's app brings tracking, chat, video calls, quote approval, and invoices together.
DoneJumptechOnline self-serviceCustomer invoicing and installer self-billing
Jumptech connects to accounting software. Done generates invoices and payouts from the job itself, including Swedish reverse VAT and the green-tech deduction.
DoneJumptechVia integrationsGrid notification workflow
Jumptech highlights UK DNO approvals. Done maps föranmälan rules across 150+ Swedish grid operators.
DoneSwedenJumptechUKAvailable in many countries
Both. Done Platform works in any country, and Done is focused on Europe.
DoneJumptech
| Capability | Done | Jumptech |
|---|---|---|
Installation workflow: surveys, scheduling, field app, documentation Core ground for both. | ||
EV chargers, solar, home batteries, and heat pumps Both cover all four. | ||
Run your own installers on the platform On Done, this is the Done Platform tier. | ||
Installers supplied by the vendor Jumptech is software. Done adds a network of 500+ vetted installers. | ||
Vendor runs the operation for you With Installation Services, Done recruits and manages the installers and handles customer communication. | ||
Material, installation, and invoicing from one partner With Full Service, Done is merchant of record and liable for support and warranty claims. | ||
Customer app on iOS, Android, and web Jumptech offers digital surveys, branded quotes, and automated updates. Done's app brings tracking, chat, video calls, quote approval, and invoices together. | Online self-service | |
Customer invoicing and installer self-billing Jumptech connects to accounting software. Done generates invoices and payouts from the job itself, including Swedish reverse VAT and the green-tech deduction. | Via integrations | |
Grid notification workflow Jumptech highlights UK DNO approvals. Done maps föranmälan rules across 150+ Swedish grid operators. | Sweden | UK |
Available in many countries Both. Done Platform works in any country, and Done is focused on Europe. |
Based on each vendor's public information as of October 2026. Products change, so check current details with each vendor.
Four differences that matter in practice
On a feature list, the two look alike. These four differences change how the operation actually runs.
Installers and operations
Software, plus installers when you need them
Jumptech gives your team a clean workflow for installers you already have. That is a sound model, and Done supports it too: on Done Platform, your own crews and subcontractors work in Done. The difference is what you can add. Done's network of 500+ vetted installers fills gaps and opens new regions, and with Installation Services or Full Service, Done runs the operation for you.
- A network of 500+ vetted installers
- 9-step vetting, and every installation rated by the customer
- 80% of customers reach an available installer the same day and 50% within two hours
- Switch between the three offers: same platform, same data, no migration
Customer experience
Every question and photo stays on the job
Questions, photos, and decisions keep coming long after checkout. Done gives every customer an app on iOS, Android, and web, and keeps everything they send on the job record, where your team can see it.
- Live tracking from order to finished installation
- Chat with photos, video, and documents, plus phone-style audio and video calls
- A photo pre-check before anyone drives out
- Quote approval, invoices, and installer reviews in the same app
Invoicing and payouts
Invoices and payouts come from the job itself
On Done, the customer invoice, the installer payout, and the tax treatment are generated from the same job data. Nothing is keyed in twice or reconciled at month end.
- Customer invoicing runs automatically from the finished job
- Installer self-billing: installers get paid without sending invoices
- In Sweden, reverse VAT and the green-tech deduction handled in invoicing
- Only costs the customer approved can be invoiced, so there is nothing to dispute
Swedish rules and AI
Swedish rules, built in
Jumptech grew up in the UK, where grid connections are approved by the DNO. Done grew up in Sweden, so on Swedish jobs its AI and paperwork follow Swedish rules: föranmälan, electrical safety documentation, and the deductions on the invoice.
- Electricity bills matched against 150+ Swedish grid operators to see which require föranmälan
- AI reads photos of the electrical cabinet and flags likely extra costs before dispatch
- Chat triage scores every customer message and escalates when an installer goes quiet
- Structured installation reports with photos, generated as PDFs and sent by webhook
Running on Done today
20,000+ installations, a 4.8/5 average customer rating, and these public partnerships.
Tesla
Wall Connector with installation, offered when you buy a Tesla in Sweden. Fixed price, green-tech deduction included.
E.ON Drive
Service and maintenance of around 6,500 public and commercial charge points across Sweden, under a framework agreement.
Elbilsvaruhuset
Thousands of installations, split between its own crews and Done's network, with Done integrated into its in-house CRM.
E2Charge (Malmbergs)
A complete charger-plus-installation offer, launched without building an installer network. Hundreds of installations, 4.7/5 CSAT.
Wattif
The Nordic charge point operator adds charge points at existing sites through Done, with site assessments over video.
KGK
Home charger installations sold through Swedish car dealers, plus annual service contracts covering 1,000+ charging stations.
Frequently asked questions
More comparisons
Run one real order through Done
Bring a live order. We run it through Done next to your current flow and show you what changes at each step.
Contact sales