Customer story
KGK expands its EV charging offer with installations and annual service
KG Knutsson AB sells home charger installations through its reseller network in Swedish car dealerships and offers annual service for more than 1,000 charging stations. Done supports the installations and carries out the service.
At a glance
Company
KG Knutsson AB, founded 1946, one of Sweden's 400 largest companies by revenue, active in Sweden, Norway, Finland and the Baltics
Done's role
Supports home charger installations and carries out annual service on part of KGK's charging infrastructure
Setup
Installations sold mainly through KGK's reseller network in Swedish car dealerships; service under annual agreements
Scale
Annual service agreements covering 1,000+ charging stations in part of KGK's corporate customer segment
The challenge
KGK's acquisition of Eways made it one of Sweden's largest players in EV charging infrastructure. That position comes with two operational demands.
On the residential side, every EV sold is a customer who needs to charge at home, and KGK reaches that market mainly through its extensive reseller network in the Swedish car dealership trade. On the corporate side, charging stations already in operation need recurring, reliable service.
As part of its push to broaden its e-mobility offering, KGK partnered with Done on both: home installations and annual service for part of its charging infrastructure.
The solution
Installations through dealerships, service under agreement
The partnership covers two parts of KGK's e-mobility offer:
- Home charger installations, sold mainly through KGK's reseller network in Swedish car dealerships
- Annual service agreements for more than 1,000 charging stations in part of KGK's corporate customer base
- Both carried out by authorized installers connected through Done's platform
“Done brings a modern and customer-focused way of working to our charger installations, fully in line with our view of e-mobility. Their reliable platform and strong network of installers give our customers a smooth experience.”
Jens Holmström
Business Unit Manager E-Mobility, KGK
“We are glad to be part of KGK's growing e-mobility ecosystem and to contribute flexible, high-quality installation and service solutions through the Done platform.”
Malin Granlund
Founder & CEO, Done
Quotes translated from the original Swedish announcement.
Read the announcement (Swedish, with an English summary)Keep exploring
Offer installation and annual service with every charger
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